Online Course

Behind the scenes. Our brand strategy, manifesto and operating manual

$87.00 AUD
Tax included.

Think of this as your clinic 'cheat-sheet'

Come behind the scenes. This module is about transparency. You'll get a full explanation of our brand strategy, our manifesto and be stepped through the operating model and policies, designed to streamline our processes. This is foundational to our exceptional patient experience and has been a core component of the growth of The Fertility Suite. Take it, adjust it, make it yours.

This course is ideal if you:

  • are starting a clinic with longevity in mind
  • have an established clinic and want to grow
  • need more efficiency in your current practice
  • want a strong and cohesive team to deliver exceptional service across the board
  • understand the practice you want, but don't know how to best express this with your team


Format

Online video and slides

Course Length

Self-paced. 60 minutes video

Language

English

Content

3 modules

Modules

Our Policies

Our policies provide a roadmap to ensure consistency, compliance to regulations and provide frameworks to help with decision-making at practitioner level.

Our Manifesto

Learn the 4 components of The Fertility Suite's brand strategy, how this lead into our manifesto.

Our execution

Practical outlines and steps for operating in line with our manifesto and policies, ensures exception patient experience across all practitioners.

Enrol now:

Behind the scenes. Our brand strategy, manifesto and operating manual

Course FAQs

Who is Jenna

Hello, I’m Jenna McDonald. I am an acupuncturist, Chinese herbal medicine practitioner, I hold a Master's degree with Excellence in Reproductive Medicine, and I have been helping women conceive since 2012.

These courses are a culmination of two undergraduate degrees and a masters degree, and the invaluable experience gained helping hundreds of women at all stages of their fertility journey.

Who are the courses suitable for?

Most of these training courses are appropriate for allied health practitioners across all modalities. Those with a definite TCM perspective are outlined as such.

How are the courses delivered?

All our courses are hosted through Teachable, an easy-to-use online learning platform. Once you sign up, you’ll get instant access to your course materials, which may include videos, guides, and worksheets.

Teachable is a trusted, secure, and user-friendly platform that makes online learning simple and enjoyable. You can access your course anytime, on any device, and easily pick up where you left off.

Do I get lifetime access to the course?

Yes — once you enrol, you’ll have ongoing access to all the materials, so you can revisit the content whenever you need a refresher.

What if I have questions during the course?

You’re not alone — we’re here to help! You can reach out via the contact form or email us directly, and our team will be happy to answer your questions.

Enrol now:

Behind the scenes. Our brand strategy, manifesto and operating manual

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